LeadStrike

Legal

Terms of Service

Last updated: October 13, 2026

1. Agreement

These terms apply to the LeadStrike website and the LeadStrike service, operated by New Level Design Studio LLC, based in Port Orange, Florida (“LeadStrike,” “we,” “us”). By using the website or the service, you agree to these terms. If you use LeadStrike on behalf of a business, you agree to them for that business. If a separate written agreement or order with us applies, that agreement controls where it differs from these terms.

2. The service

LeadStrike helps roofing, HVAC, and plumbing businesses capture inquiries from their website forms, record them, and get the details to their team quickly. Text messaging is not part of the service today. If it is offered in the future, it will be activated separately for each business only after setup, approval, and any required carrier registration; LeadStrike could then send text messages to that business’s customers on its behalf. Features are added in stages; descriptions of features marked as coming later are not commitments until they are released and included in your plan.

3. Business use

LeadStrike is for businesses, not personal or household use. You must be at least 18 years old and authorized to act for the business you represent.

4. Plans and fees

LeadStrike does not currently publish pricing or offer self-service signup or online payment. Fees, billing, and payment terms are agreed with each customer in writing before service begins. A one-time setup fee may apply. Charges for usage above your plan’s allowance may apply as described in your written agreement. Taxes, and any carrier-required registration charges if text messaging is activated in the future, are separate.

5. Your responsibilities

  • Provide accurate information about your business and keep it up to date.
  • Have the right to collect and share the customer information you send through LeadStrike, and a lawful basis for doing so.
  • Obtain any consent required before text messages are sent to your customers, display the consent wording we agree with you on your forms, and keep that wording accurate.
  • Respond to and follow up with your own customers. LeadStrike gets inquiries to your team; how and when your team responds is your decision.
  • Keep your account details and any access credentials secure.

6. Text messages and communications

Text messaging is not available today. If it is offered in the future, it is activated separately for each business, only after setup, approval, and any required carrier registration. You are responsible for the content you approve and for having consent to message your customers. LeadStrike honors opt-out requests and may decline to send, or pause, any message that it believes could violate law, carrier rules, or these terms. See the SMS Terms.

7. Acceptable use

You may not use LeadStrike to send spam or unsolicited messages; to message anyone who has not agreed to receive them or who has opted out; to send unlawful, deceptive, harassing, or harmful content; to infringe anyone’s rights; to interfere with or test the security of the service without permission; or in any way that violates applicable law or carrier and messaging-provider rules.

8. Third-party services

LeadStrike relies on third-party providers for hosting, data storage, automation, email, and telecommunications. Those services are outside our control, and we are not responsible for their outages, delays, or changes. Messages may be delayed or not delivered for reasons outside our control, including carrier filtering and device settings.

9. No guarantee of results

LeadStrike is designed to help your team respond to inquiries faster. We do not guarantee any number of leads, response rates, conversions, bookings, or revenue.

10. Availability and changes to the service

We work to keep LeadStrike available and reliable, but the service may be interrupted for maintenance, updates, or reasons outside our control, and we do not guarantee uninterrupted or error-free operation. We may change, add, or remove features over time.

11. Your data and our property

Your business information and your customers’ information remain yours. You allow us to use it to provide and support the service, as described in our Privacy Policy. LeadStrike, its software, design, and content are owned by us or our licensors and are protected by law. You receive a limited, non-transferable right to use the service while you are a customer.

12. Feedback

If you send us ideas or suggestions, we may use them without obligation to you.

13. Suspension and termination

Either party may end the service as set out in your written agreement. We may suspend or end access, including messaging, if you violate these terms or the law, if required by a carrier or provider, or to protect the service or others.

14. Disclaimers

Except as expressly stated in a written agreement, the website and service are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

15. Limitation of liability

To the fullest extent permitted by law, LeadStrike will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, leads, or business opportunities. Our total liability for any claim relating to the website or service will not exceed the amount you paid us for the service in the three months before the claim arose.

16. Indemnity

You will defend and indemnify LeadStrike against claims arising from your use of the service in violation of these terms or the law, including claims relating to messages sent to your customers without the required consent.

17. Governing law and venue

These terms, and any dispute arising out of or relating to them, the website, or the service, are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any such dispute shall be brought exclusively in the state courts located in Volusia County, Florida, or, where federal jurisdiction exists, the United States District Court for the Middle District of Florida, Orlando Division. Each party consents to the personal jurisdiction of those courts and waives any objection to venue there.

18. Changes to these terms

We may update these terms as LeadStrike changes. When we do, we will change the “Last updated” date above. Continued use of the service after an update means you accept the updated terms.

19. Contact

LeadStrike · Port Orange, Florida
michael@newlvlstudio.com · (386) 846-5754